If you haven’t received the product within the specified time frame, please check your spam or junk email folder. If it's still not there, contact our customer support team, and we'll assist you in resolving the issue as quickly as possible.

We provide a full-time warranty on every product purchased through Digily. This means that if there is any issue with the product, you are covered for repairs, replacements, or refunds depending on the situation. Please contact our support team if you encounter any issues, and we’ll ensure the matter is handled promptly.

If you received a defective product, please reach out to our customer support team immediately. Provide details about the defect, and we will work with you to resolve the issue by offering a replacement in most cases. If a replacement isn't possible, we will offer a refund or repair depending on the product type.

In most cases, we do not offer refunds for our digital products and subscriptions, but we do offer replacements or repairs. However, some products may be eligible for a refund if they meet our refund criteria. Please contact our customer support team if you believe you're eligible for a refund or if you have issues with a product you received.

For subscriptions, please note that it may take 24 to 48 hours for your account to be upgraded. If the process takes longer or you encounter any issues, don't hesitate to contact our support team, and we’ll assist you in ensuring the upgrade is completed.